The French version prevails in case of discrepancy.
This page explains how to have the data we received from Facebook deleted, or all the data of your Aureus Prime account. The data controller is AUREUS PRIME SARL U, Douala, Cameroon.
1. Data concerned
If you sign in with Facebook, we only receive from Facebook:
- your Facebook identifier (specific to our app);
- your name;
- your email address;
- your profile photo.
We receive neither your posts, nor your friends, nor your messages.
2. How to request deletion
You have three options:
- From your account: on
compte.aureusprime.com/securite, "Sign-in methods" section, click "Unlink" next to Facebook. The link and the data received from Facebook are deleted immediately. If Facebook is your only way to sign in, first add a password ("Set a password" link): an account always keeps at least one sign-in method. - From Facebook: in Facebook settings, "Apps and websites", remove Aureus Prime and request data deletion. Facebook forwards the request to us: the link and the data received from Facebook are deleted immediately, and you receive a confirmation code to track the request on this page.
- By email: write to donnees@aureusprime.com from your account's address, stating whether you want to delete only the Facebook data or your whole account. We may ask you to prove your identity.
3. Timeframes
| Request | Timeframe |
|---|---|
| Unlinking from your account, or request forwarded by Facebook | immediate |
| Request by email | reply within 30 days |
| Full account deletion | the account is closed at your request, then its data is deleted 3 months after closure |
4. Data we keep
Even after deletion, we must keep some data:
- transactions, Auri credit purchases and receipts: 10 years, the accounting retention period required by OHADA law;
- consent log: duration of the relationship, plus 5 years, as evidence;
- security logs: 12 months.
If you keep your account, its name and email address remain: they are your Aureus Prime account data, not Facebook data. They are deleted with the account.
5. Track a request
If your request comes from Facebook, the address of this page contains your confirmation code: the status of the request is shown below. For any question: donnees@aureusprime.com.